Vipin Vermani — Director, Enterprise IAM

Executive Summary

Engineering leader with 19+ years shaping enterprise technology at global financial institutions. Accountable for IAM modernization at RBC — governing 100K+ identities across 4,000+ applications within one of the world's most regulated environments. A practitioner who leads at scale, thinks in systems, and builds platforms that endure.

19+ Years Experience

100K+ Identities Governed

4,000+ Applications Enabled

20K+ Hours Automated

20+ Engineers Led

Identity Lifecycle

Governance, provisioning, access certification, and lifecycle management at enterprise scale.

Platform Engineering

End-to-end ownership of SailPoint, ServiceNow IAM, GDS, and CARP platforms.

Automation & Workflow

ServiceNow-based IAM automation integrated with AD, Azure AD, CyberArk, RSA, and beyond.

Regulatory Alignment

Controls governance, audit alignment, and risk partnership in highly regulated financial environments.

Royal Bank of Canada · Toronto

Director of Engineering,
Identity Lifecycle & Certifications

2024 — Present

Oversees 20+ engineers in the design, build, and enhancement of identity lifecycle, access certification, and governance solutions for RBC.
Accountable for platform stability, regulatory alignment, and operational performance across enterprise IAM services supporting 100K+ identities.
Enables identity services across 4,000+ applications by partnering with application teams, IAM strategy, controls, and onboarding teams.
Owns delivery and modernization of core platforms: SailPoint, GDS, CARP, and ServiceNow-based automation.
Drives strategic initiatives to enhance identity governance, access certification, and automated provisioning across the enterprise.

Recognition

RBC Conference Award

Highest level of recognition awarded at RBC. Also recipient of the Individual Star Award and Leadership Model Award.

Enterprise Scale

100K+

Identities Under Governance

4K+

Applications

20+

Engineers

20K+

Hrs Saved

RBC · Toronto

Sr. Manager & ServiceNow Architect

2020–2024

Led 10+ developers in architecting a ServiceNow IAM portal for automated application onboarding and monitoring.
Saved 20,000+ hours automating IAM with ServiceNow, integrating AD, Azure AD, CyberArk, RSA, SailPoint, Exchange, and NAS.
Primary contact for all cybersecurity-related ServiceNow automations across RBC.

RBC · Toronto

Senior IAM Systems Engineer

2019–2020

Developed and implemented multiple IAM workflows using catalog items, UI policies, client scripts, and business rules.
Leveraged ServiceNow's full native capabilities for complex IAM process automation.

RBC · Toronto

Independent Contractor — ServiceNow Architect

2017–2019

Integrated ServiceNow with enterprise applications enabling seamless IAM automation and data synchronization.

Tata Consultancy Services · CA / USA / India

Senior Consultant

2007–2017

Scotiabank & Sun Life Financial: Designed and implemented custom ServiceNow applications for two major Canadian FIs.
Daimler Trucks NA: Managed offshore team, led ServiceNow architecture with focus on scalability and maintainability.
CVS Health (BA Lead): Conducted business analysis for prescription label redesign — still in use across the US.
Walgreens: Built and led a 16-person offshore team, enabling cost-effective operations replication.
CVS Health (Java): Led a $20M project to replace mainframe pharmacist application with Java J2EE solution.

Technology Stack

Platform & Tools Expertise

SailPoint ServiceNow CyberArk Azure AD Active Directory RSA Exchange Python SQL Java J2EE API Integrations GCP IAM Automation Workflow Orchestration PAM Platforms NAS / Enterprise Directory

Impact Highlights

Defining Career Outcomes

Saved 20,000+ engineering hours through IAM automation at RBC
Governed IAM for 100K+ employees in a global Tier-1 bank
Enabled 4,000+ applications through enterprise identity integration
Delivered $20M pharmacy platform replacing mainframe legacy system
Led prescription label redesign for CVS Health — still in production use
Built and scaled a 16-person offshore team from ground up at Walgreens
Received 3 RBC awards including highest level of corporate recognition

Graduate

MS, Computer Science

Georgia Institute of Technology · USA

Specialization: Artificial Intelligence & Machine Learning

2025 — Present

Undergraduate

B.E., Electronics & Communications

Institute of Technology & Management · India

2002 — 2006

In Progress

GCP Professional
Cloud Architect

Google Cloud · Certification Track

Concurrent UIUC Cloud Architecture coursework via Coursera with GCP focus.